Domestic Appliances Saffron Walden - Chapman & Son
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Customer Reviews
4.8
51 reviews
Bought a 55’’ Sony TV - very easy experience with the team in Haverhill - and is a very good TV 👍. Many thanks
Had amazing service today. The team at Chapmans helped me out more than they could know. Chris installed my oven, showed me how to use it and was utterly professional. Please buy local or we lose wonderful businesses like Chapmans.
Great customer service , very quick efficient and polite . This company go out there way to help you , nice friendly staff.
Great service on a new washing machine. Ordered at 10:48 and delivered and installed by 13:00 with them taking my old machine. Made it such a seamless experience and the guys were really friendly.
For that personal service with a smile and local delivery
Response from Chapman & Son
Jan 19, 2023
Hi Ernie Thanks for the review yes after a 100 years of servicing, sales and manufacturing cycles during World War 2, I have closed that part of the business to concentrate on the electrical retail part ie TV, Washing Machines, Cookers etc.
“Chapman and Son provided excellent service and top-notch customer care. The team was professional, attentive, and went above and beyond to ensure I was satisfied. Highly recommend them for anyone looking for reliable and friendly service!”
Really knowledgeable, took time to talk to me to find the exact right washing machine and then fitted the same day! Really went above and beyond thank you.
Response from Chapman & Son
Sep 22, 2024
Thank You pippa for this good review, I do take a lot of pride from our Google reviews,. We have been in business now for 102 Years so we must be doing something right. The same day/next day delivery has always been a strong selling point. Again many thanks for the review. Mark Chapman
Excellent service so helpful fridge freezer delivered and installed
My tumble dryer broke and I needed a new one very quickly as I live in an upstairs flat and can’t dry outside etc. I went in the shop at around 2pm and the new dryer was delivered, unpacked and plugged in by 5:45pm the same day. The price was very competitive against online prices too. The service and friendliness from both the guys was top notch also. I very rarely shop for appliances, but will definitely visit again if I need to. Highly recommended
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