Wheel Balancing Waltham Abbey - Euro Fit Tyres Ltd
Local Wheel Balancing in Waltham Abbey - Euro Fit Tyres Ltd
Customer Reviews
4.7
409 reviews
EUROFIT CAUSED DAMAGE TO MY ALLOY WHEEL - One of the worst and most unprofessional tyre shops I’ve ever dealt with. Staff are inexperienced, careless, and completely unaccountable. Damage was caused to my alloys during a tyre fitting and immediately denied, despite same-day photo evidence. What made this worse was the behaviour of management. The director, Ernest Puchu Nyumah, arrived and was extremely aggressive, escalating the situation instead of resolving it. At one point he threatened to knock me out — an absolutely shocking way to speak to a customer. This is not how a legitimate business operates. There was no professionalism, no customer care, and no willingness to take responsibility. Everything was denied until legal action was taken, and only then — months later — was the issue finally settled and damages were paid in full including interest and court fees. If you value your car or your safety, do not come here. Aggressive management, poorly trained staff, and a complete lack of integrity. Reply back to Eurofit’s response: Their response is a clear attempt to rewrite events and discredit a customer rather than take accountability. The threatening behaviour described in my review is captured on video and documented. It was not exaggerated, misinterpreted, or fabricated. Others present at the time also witnessed the interaction and commented on the conduct. The claim that no damage was caused is false. Damage occurred during the tyre fitting and was denied despite same-day photographic evidence. Responsibility was only accepted after legal action, not because of integrity or goodwill. It is also worth noting that multiple people warned us about this business before using it, based on similar experiences. The behaviour shown during this incident unfortunately aligned with those warnings. Long, defensive statements and attempts to portray the customer as "malicious" do not change documented facts. This review reflects a genuine experience, supported by evidence. Anyone reading this is free to judge for themselves based on both the review and Eurofit's response.
Response from Euro Fit Tyres Ltd
Jan 22, 2026
We welcome constructive feedback, but your review contains serious inaccuracies and appears intended to harm the reputation of EUROFIT Tyres Ltd and the personal integrity of our Director, Ernest Nyumah. We are a hard-working, family-run business committed to serving our community. To clarify: We did not damage your rim. This claim is false. It appears this allegation was made because you did not have the funds to pay for the agreed service, and instead you chose to misrepresent the situation. This behaviour is both malicious and misleading. The settlement was solely due to a missed deadline and lack of prior notice regarding your intention to pursue legal action. It was a timing issue, not an admission of fault. Our decision reflected a responsible approach to compliance and maintaining our reputation. Importantly, we do not have a CCJ against our business, nor do we want one—our actions were taken to protect our good name and ensure fairness. Ernest Puchu Nyumah attended on-site to resolve the matter and made genuine efforts to de-escalate the situation. Portraying his conduct as “purely aggressive” disregards these attempts. Instead, you engaged in unlawful actions, including blocking the road, discouraging customers from using our services, filming staff without consent, and creating unnecessary disruption—all of which appear intended to damage our reputation and interfere with our lawful business operations. EUROFIT Tyres Ltd has always operated with integrity and a commitment to our customers. We value honest feedback, but we cannot condone behaviour that seeks to undermine a family business, mislead the public, and disrupt our ability to serve our community.
Quick service although felt as though part worn tyre was a bit too expensive. I’ve been to a fair few locations & usually pay around £40-£45 for my part worn run flat tyres. These guys charged my partner £60 for a “non run flat” part worn tyre, it felt like my desperation was being exploited as the tyre had blown out so pulled in their garage on hazards flashing. I would recommend checking & comparing prices with other nearby shops as another shop nearby quoted £50 but just didn’t have that size to hand.
Response from Euro Fit Tyres Ltd
Jan 17, 2026
Thank you for taking the time to share your feedback, Declan. We’re glad you were happy with the speed of our service, though we’re sorry to hear you felt the price of the part‑worn tyre was higher than expected. Our prices are based on the specific size, brand, and condition of each tyre, as well as current availability. Some sizes especially less common ones can vary in cost depending on stock on the day. We would never take advantage of anyone’s situation, and we always aim to offer fair, transparent pricing alongside safe, road‑worthy tyres. We appreciate you highlighting this and we’ll continue reviewing our pricing to ensure it remains competitive. If you’d like to discuss it further or check prices in advance next time, we’re always happy to help.
Excellent service from start to finish. The staff was professional, friendly, and very attentive. I will definitely use their services again.
I went last night as I was passing . My tyre pressure was low. The guy in the sorted it for me with a smile and didn’t charge me anything. Great service and I would definitely recommend. Thank you
Super efficient and very reasonable. Staff are very friendly and helpful. Would easily recommend.
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